Night Porter

Posted 7 months ago

This position will involve working 5 nights a week including weekends and bank holidays. If this position is of interest to you please apply with your CV and covering letter to
Job Type: Full-time | £17748.00 per annum

We are currently looking for an enthusiastic individual to join our Reception Team as a full-time Night Porter. Here at Mercure Southampton Centre Dolphin Hotel we acquire the right candidate to join our team and in return offer a competitive salary, various staff incentives, bonuses, staff development, uniform, on-site meals, discounts at all Accor Hotels, Vine Hotels as well as discounts at restaurants & stores within Southampton.

The Ideal Person:

  • Reliable, calm and professional.
  • Previous experience in a similar role.
  • Flexible and adaptable.
  • Organised with attention to detail.
  • A passion for hospitality.
  • A team player who is able to work with minimum supervision.
  • Experience of food handling and bar service beneficial.
  • Excellent communication skills with a high level of oral and written English.


  • To ensure the safety and security of all residents and staff.
  • To carry out regular security walks in all areas of the premises and ensure all maintenance issues are logged.
  • Meet all guest requests/queries/calls in a positive, efficient and friendly manner.
  • Assist in the setting and clearing of the hotel’s function rooms and restaurant.
  • Carry out all night audit procedures according to company policy.
  • To prepare and serve food and drink from the 24 hour menu.
  • Assist in the preparation of breakfast service.
  • Be fully aware of all emergency procedures.
  • Follow all guest arrival and departure procedures.
  • Ensure all guest wake up calls are delivered as requested.
  • To prepare full handovers for the morning teams and notify senior management of any incidents.
  • To attend any relevant training and Monthly Front Office meetings.


Job Features

Job CategoryMaintenance

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